Many small businesses prefer to handle their own IT matters. They may be comfortable enough with technology to care for routine upkeep, or a strict budget might make an on-staff IT person a future goal rather than the current reality. However you slice it, though, most businesses still need someone to call on from time to time to help them out with the trickier aspects of technology.
Read this post to learn about how to get great IT on a small budget.
Your IT troubleshooter could be a friend, a relative, or a professional team like TechSperts. If you’re not the most tech-savvy person, your go-to IT guru probably has one or two (or five) things they’d like to tell you.
Are You Guilty of These Five IT Misdemeanors?
Honestly, IT people don’t mind your relative inexperience with computers. They don’t expect you to know a motherboard from a mother-of-pearl button. But there are a few things that you could do that would make their job way easier—or way harder. So, without further ado, here are five things your IT troubleshooter wishes you’d stop doing:
Not so fast. What she didn’t tell me was that the reason the laptop wouldn’t charge was because the plug could no longer fit in the adapter. Prior to giving me her computer, it was turning on and off and the screen was flashing. What was supposed to be a simple battery replacement was actually a broken DC jack, which, in turn, had fried the motherboard. Result? Disappointment all around. Please, tell us the whole story when we come to repair your computer.
5. Waiting Too Long to Call Us. Do you wait to call your IT troubleshooter until you’re so frustrated you’re ready to slam your fist through your computer screen? Please don’t. You make it much harder for us to do our job. Not only do we have to deal with a malfunctioning computer, we have to deal with a grumpy human. Call us before the problem escalates and let us take care of it. This also applies to when you first notice and/or suspect a virus or some other problem. Call us before it gets out of hand.
So there you go. Five things your IT troubleshooter is too polite to tell you to stop doing. Make everyone’s lives easier: start applying these suggestions today.
TechSperts Services provides troubleshooting and managed IT solutions for small businesses just like yours. Give us a call today and we’ll talk about the best IT for your needs.
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