Imagine this scenario: you get up in the morning; grab a cup of coffee, and go to log onto your laptop. And you see… the dreaded blue screen of death, signaling something is direly wrong with your PC’s internal workings. The fact is you may not have to imagine this happening, as you have already experienced it.
What’s your next move, aside from flinging down your coffee in despair? Hours on the phone with tech support? A trip to the nearest big-box store to buy a new laptop? Paying major bucks to a laptop repair shop?
It’s times like these when it would be really great to have your own at-home tech support: someone who could come in, fix whatever’s broken, speed up whatever’s slow, and generally make sure your home IT system is up to your needs.Welcome to managed IT for the home.
Why Managed IT is Right for Your Home
Managed IT for home-users is much the same as using a managed IT service at work. A managed IT service supplements or replaces an onsite IT team. Usually, managed IT services work for several companies, meaning that they can afford to hire trained IT professionals that specialize in areas like security, network architecture, IT support, and other in-demand skills.
The client companies benefit from the expertise of these pros, without having to pay their full-time salaries. Managed IT for residences gives you access to these same professionals for your home IT needs. While your home IT setup isn’t as complicated or as extensive as your business setup, it’s still pretty complex. And let’s be honest: most people use technology without really understanding how it works. Standard managed IT services cover some or all of the following:
- Home network configuration, maintenance, and monitoring
- Home network and computer troubleshooting and repair
- Internet connectivity troubleshooting (when the problem is client-side, not provider-side)
- Anti-virus, anti-spyware, and anti-malware installation and service
- Virus removal
- On-call IT support, like having your own IT department