Techsperts Talk

Facebook created Pages in 2009 with the idea of facilitating communication between businesses and their clients. That was five years ago.

In that short time, social media has moved from a fringe idea in the business world to what nearly amounts to a virtual must-have.

Want to succeed at your business’s social media efforts? Of course you do. And you’re not alone in trying. According to a report on Mashable, 81 percent of small and medium businesses are using social media.

Naturally, you want your social media to reign supreme. Do you also want to know how to fail? You should, inasmuch as you’ll be able to avoid these rookie mistakes.

There are all kinds of different marketing techniques out there.

Just the ones that relate to the Internet and social media are numerous: content marketing, social media marketing, email marketing, blogging, search engine optimization, and the list goes on.

Unless you’re living off the grid somewhere—in which case you wouldn’t be reading this blog—you are probably aware of social media.

What started as a way for friends to connect online has mushroomed into a massive cross-cultural trend. Watch any commercial and you’ll see invitations to like us on Facebook, follow us on Twitter, watch us on YouTube, and connect with us on LinkedIn.

It happened without many of us knowing about it: the rise of the infographic.

Part illustration, part graph, part story, and part text—infographics are a new way of getting information noticed.

So what’s the story behind their appeal?

Time is your most precious commodity.

Are your business social media efforts taking up too much of your time?  What’s the solution?

Social media has changed so many things, from where we get recommendations to how we connect with other people.

What is content marketing? Here’s a hint: you’re reading some right now.

Content marketing is basically what it sounds like: content + marketing. It’s the words, images, and other media you use to connect with your online audience.

Anything you post on social media, write about on your business blog, or feature on your website is a form of content marketing.In this post, we’ll discuss how content marketing can get off to a good start. We’ll also talk about common content marketing practices—good, bad, and ugly.

Viral marketing is one of today’s hottest buzzwords. What’s the buzz all about?

Viral marketing sounds like a supremely nasty advertising trick, a combo of the flu and one of those annoying commercials that sticks in your head for ages.

But in actuality, it’s neither of those things; to go viral, it has to be the opposite of annoying. In fact, viral marketing is among the holy grails of promotion. What is viral marketing?  And does your business need it?

Are you just starting your business? Before you proceed, answer this question: who is your target audience?

Your answer will affect nearly everything your business does, from its marketing strategy to its prices.

The funny thing is that a lot of first-time business owners don’t identify their target audience. They want to cast a wide net; they want their business to appeal to everyone. Unfortunately, the scattershot approach usually doesn’t work. Why not?

Recently, we shared a post about the ways your business can fail at Facebook.

But Facebook isn’t the only social network out there, nor is its format the only outlet for your business’s marketing efforts.

What about something shorter like Twitter?

Social media marketing is an established practice. But what about using Twitter and even (gasp!) cell phones to reach out to your audience? 

We’re doing well. But we’re not done yet.  You may not love marketing.

I’d venture to say that most small-business owners view it as being closer to a “thing I must do” rather than a “thing I love to do” on the run-your-own-business continuum.

But still, we keep up our profiles on Facebook and LinkedIn, update our websites, and post interesting and informative things on our company blogs.

Using blogs to reach out to your customer base makes sense. But what about micro-blogging sites like Twitter and image-oriented sites like Pinterest and Instagram?

Dog groomers. Fast food restaurants. Physical therapists. What do these three things have in common?

They are businesses that can’t be done remotely—at least not yet.

So why would a dog groomer, a fast food restaurant, or a physical therapist need a website, much less a social media page? If your business is location based rather than e-commerce based, why do you need a web presence?

If the idea of storing your most important documents in the cloud causes panic and dismay, then you need to read this article.

It’s okay. No, really. It’s okay to be nervous of the cloud. After all, have you been there? Seen it? Touched it? I haven’t! So yeah, the idea of the cloud can be a little disconcerting, especially if you are old enough to remember when 500 megabytes was an acceptable size for a desktop PC’s hard drive.

Today’s post will continue where our previous post, Why Your PC is Slowing Down, left off. If your PC is losing its quick and spritely ways when it’s still relatively young, you may be able to do something about it. And here’s where you should start.

Some businesses can skimp on IT and get by just fine—but not very many. Indeed, any time you plan for business growth, you’d do well to look at your IT system and calculate whether it will be able to handle an additional load or whether it will need to be reconfigured or flat out replaced.

Too much success can actually be bad for a small business.  Here’s what you need to know about handling growth.

It’s utterly counterintuitive, but you can succeed too quickly.  It’s happened before:  a startup or small business produces something that’s wildly popular, over-expands their operations, and suddenly finds themselves crumbling under the insupportable weight of their own success.

Positive online reviews are gold. Individually, we may deny it, but collectively, the facts are out: our purchase decisions are heavily influenced by reviews, either from people we know or—in the case of product reviews on sites like Amazon—from complete strangers. So, as a business owner, how can you garner more of these precious, glowing remarks?

In this article, we’ll take a look at the five steps you need to follow to get positive reviews.

This is the final post in our Google analytics series. We've gone from explaining Google Analytics to exploring how it works. Today, we'll talk about a few easy ways you can really make Google Analytics work for your business.